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1. Sharing Feedback

Your feedback helps us improve Shiga for you and the entire community.

We welcome your thoughts whether it’s a suggestion, a concern, or praise for a feature you love.

Available Channels:

  • In-App Feedback: Share your thoughts directly within the Shiga app for the fastest response.
  • Twitter/X: Tweet us @ShigaDigital for public inquiries or updates.
  • Telegram Group: Engage with Shiga users and team members in our Shiga Digital Community on Telegram.

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2. General Support & Transaction Help

If you have questions about using the Shiga app, need clarification on a transaction, or require troubleshooting assistance, our support team is ready to assist you.

Primary Support Channels:

  • ShigaNavi (In-App Chat): The quickest way to get help is to chat with us directly in the app.
  • Email Support: For detailed inquiries, email us at help@shiga.io.

Note: For urgent issues, we recommend using ShigaNavi for immediate assistance.

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3. Community & Social Engagement

Stay updated with Shiga’s latest developments, announcements, and discussions by joining our community platforms.

Community Channels:

Why Join?

  • Get early access to product announcements.
  • Participate in discussions about blockchain-based finance.
  • Network with like-minded professionals and enthusiasts.

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Final Notes

  • For fastest support, use ShigaNavi (in-app chat) or email (help@shiga.io).
  • For feedback and community engagement, Twitter and Telegram are ideal.
  • For professional insights, follow us on LinkedIn.

We’re here to ensure you have a seamless experience with Shiga. Don’t hesitate to reach out we’re just a message away!