1. Sharing Feedback
Your feedback helps us improve Shiga for you and the entire community. We welcome your thoughts whether it’s a suggestion, a concern, or praise for a feature you love. Available Channels:- In-App Feedback: Share your thoughts directly within the Shiga app for the fastest response.
- Twitter/X: Tweet us @ShigaDigital for public inquiries or updates.
- Telegram Group: Engage with Shiga users and team members in our Shiga Digital Community on Telegram.
2. General Support & Transaction Help
If you have questions about using the Shiga app, need clarification on a transaction, or require troubleshooting assistance, our support team is ready to assist you. Primary Support Channels:- ShigaNavi (In-App Chat): The quickest way to get help is to chat with us directly in the app.
- Email Support: For detailed inquiries, email us at help@shiga.io.
3. Community & Social Engagement
Stay updated with Shiga’s latest developments, announcements, and discussions by joining our community platforms. Community Channels:- Telegram Group: Engage with Shiga users and team members in our Shiga Digital Community on Telegram.
- LinkedIn: Follow our professional updates on Shiga Digital Holdings Limited.
- Instagram: Connect with us visually on Instagram (@shigadigital).
- Get early access to product announcements.
- Participate in discussions about blockchain-based finance.
- Network with like-minded professionals and enthusiasts.
Final Notes
- For fastest support, use ShigaNavi (in-app chat) or email (help@shiga.io).
- For feedback and community engagement, Twitter and Telegram are ideal.
- For professional insights, follow us on LinkedIn.