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Onboarding

Signing up already gives you full access to your crypto wallet — you can hold, send, and receive USD₮, Bitcoin, and other assets right away. Identity verification (KYC) is a separate, optional step you only need when you want to convert between crypto and a fiat currency like EUR, GBP, or NGN. This guide walks through all 8 real screens in that flow — including what happens if you start and don’t finish, what changes when you pick Naira, and what happens if a selfie check fails. Once you start, there are 3 steps: Profile → Address → Identity, shown as a stepper at the top of most screens.

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1. Your home screen nudges you to verify

Home screen — verify identity banner After signing up, your home screen reads “Welcome to Enta” with “Your wallet is ready to send, swap and receive crypto.” Underneath, a banner reads “Make the most of Enta, verify your identity” — “We’ll ask for a few personal details. You’ll also need to verify your ID and take a selfie.” The banner shows three steps as a mini progress list: Next: Profile (active), To-do: Identity, To-do: Selfie.
This banner is just a nudge — your wallet balance, transactions, and Move Money button all work normally whether or not you’ve verified.

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2. If you started and didn’t finish

Home screen — KYC drop-off state If you’d already started verification and left partway through, the same home screen banner updates to show your real progress: Profile now shows as completed (with a checkmark), and Next: Identity becomes the active step instead. There’s no restart — tapping the banner picks up exactly where you left off.

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3. Choosing a currency to unlock

Pre-KYC intro — select currency Tapping the verification banner opens “Unlock currency transactions” — “Convert from EUR, GBP, NGN and more to crypto and back.” Under Select currency needed, you’ll see cards for Euro, Pound, and Naira — pick whichever ones you actually plan to use. Below that, What you’ll need lists exactly what verification involves:
  • Add profile information — name, date of birth, phone number
  • Add address details — full address information
  • Capture identity — selfie and a government ID
Click Get started once you’ve picked your currencies.

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4. What changes if you pick Naira

Pre-KYC intro — Naira selected If you select Naira specifically, two things change on this same screen: the Add profile information requirement expands to “Name, date of birth, phone number, BVN, NIN”, and a consent checkbox appears — “I understand that BVN and NIN are required for Naira transactions.”
BVN and NIN are only required if you select Naira. Sticking with EUR or GBP alone won’t ask for them.

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5. Step 1 of 3 — Profile information

Profile information form The first step asks “Tell us about yourself” — “As it appears on your government-issued ID.” Fill in:
  • Legal first name and legal last name
  • Date of birth (DD/MM/YYYY) — must match your government ID
  • Phone number (with a country code selector)
  • BVN and NIN — only shown if you selected Naira in the previous step
An info banner reminds you why: “BVN and NIN are required to transact in Naira. They confirm your identity with Nigerian financial regulations.” Click Continue once everything’s filled in.

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6. Step 2 of 3 — Address

Address form Next: “Where do you live?” — “As it appears on your proof of address; dated within the last 3 months.” Fill in your country of residence, state/province/region, city/town, postal code, and full address, then click Continue.

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7. Step 3 of 3 — Verify your identity

Identity verification — selfie and ID The last step: “Let’s verify your identity” — “We will check your Selfie and Government issued ID.” This step hands off to an embedded identity verification provider (Sumsub) rather than a native Enta form — it’ll walk you through photographing your ID and taking a liveness selfie right there. Most people are approved automatically within a few minutes; in some cases it can take up to 24 hours if manual review is needed.
Good lighting and a clear, glare-free photo of your ID make automatic approval much more likely.

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8. If your selfie doesn’t match

Identity verification — selfie mismatch retry If the liveness selfie doesn’t match the photo on your ID, you’ll see the same verification screen again with a red banner: “Your selfie didn’t match the photo on your ID. Try again in good lighting, no hat or sunglasses.” Nothing else about your progress is lost — just retake the selfie following that guidance and continue.
Remove hats, sunglasses, or anything covering your face before the selfie check, and make sure your face is well-lit and clearly visible.

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What happens after you submit

Once your ID and selfie are submitted, Enta checks your details against AML, PEP, and sanctions screening automatically. Most people are approved within a few minutes; a small number are routed to manual review, which can take up to 24 hours. You’ll get a push notification and email either way. Once approved, the fiat currencies you selected become available in your wallet — no need to redo anything you’ve already completed if you decide to unlock another currency later that doesn’t require additional documents.
Haven’t created your account yet? Start with the Get Started guide first.