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Purpose of KYC Verification

Shiga is required by financial regulations to verify the identity of all users. This process:

• Ensures the security of your account and transactions
• Complies with anti-money laundering (AML) and counter-terrorism financing (CTF) requirements
• Enables full access to all platform features and higher transaction limits

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Verification Process Steps

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1. Initiate Verification

1. Navigate to the “Verify Your Identity” section

2. Click “Begin Verification” to start the process

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   2. Email Verification

• A 6-digit verification code will be sent to your registered email address
• Enter this code in the verification prompt
• a link to complete your verification process will be sent to you.
• If you don’t receive the code within 5 minutes:
  • Check your spam/junk folder
  • Request a new code if needed

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3. Identity Document Submission

Accepted Documents:

• Valid passport
• Government-issued national ID card
• Driver’s license (must be current)

Document Requirements:

• High-quality, color images
• All four corners visible
• Clear, readable text
• No alterations or obscuring of information

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5. Proof of Address

Accepted Documents:

• Recent utility bill (within last 3 months)
• Bank or credit card statement
• Government-issued tax document
• Lease agreement

Requirements:

• Must show your full name and current residential address
• Must be dated within the last 3 months
• Must be an original document (no screenshots)