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This is one of five OTC flows under Product > Shiga STS. See also: the OTC Guided Tour, Bank Account to Bank Account, Shiga Wallet to Bank Account, and Shiga Wallet to Shiga Wallet.

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1. Start the transfer

  1. From the sidebar, go to Product > Shiga STS.
  2. On the Move money screen, choose From: Bank account and To: Shiga wallet.
  3. Click Get started.

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2. Enter the deposit amount

Deposit crypto via bank transfer
  1. Under You send, pick the local currency you’re depositing from: Euro, Naira, Pound, Cedi, Kenyan Shillings, or Dirham.
  2. Under Deposit into, pick the asset you want to receive (USDT or USDC) and the network — Arbitrum, Base, Celo, Optimism, Polygon, or Solana are all supported, each with a different estimated arrival time.
  3. Review the live Rate shown on screen, then click Continue.
Naira Deposit
Large deposits trigger a banner: “This trade is over the OTC threshold. Get a hand-quoted custom rate from a trader within 2 minutes.” Trades above $50,000 USD route to a Shiga trader for a custom quote instead of the standard spot rate.
In the current design, the Pound and Cedi versions of this screen show mismatched figures — the Pound screen’s converted amount displays a dollar sign instead of the receiving asset, and the Cedi screen shows a Euro-denominated rate and amount instead of Cedi figures. These look like unfinished/copy-pasted states rather than intentional behavior — worth confirming with design before relying on them.

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3. Add supporting information (optional)

Additional information
  1. Under Supporting documents, you can optionally upload a file (PDF, PNG, or JPG, up to 10MB) to support the purpose of the order — for example, an invoice. This can speed up settlement.
  2. Under Notify the recipient, you can optionally turn on Telegram or WhatsApp so Shiga can reach you with trade info.
  3. Click Continue.

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4. Review and submit

Review Buy Stablecoin with Local Currency
  1. Review the order summary: amount sent, asset and network received, purpose of transfer, recipient wallet address, and any supporting documents.
  2. A note confirms your conversion quote will be sent after you submit — OTC orders aren’t quoted instantly like a standard swap.
  3. Click Confirm & Submit.
On this screen, the summary chip at the top of the page can show a different network than the one listed further down in the order details. Double-check the network before submitting if you’re depositing into a specific chain.

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5. Confirmation

Submitted successfully Once submitted, you’ll see Order submitted successfully. A Shiga team member will follow up with a quote — typically within one business day — via the contact channel you provided. Click View Transaction to jump straight to your order.

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6. Track your order

Transaction history
  1. Go to Transactions to see all your OTC orders, with filters for amount, address, and date.
  2. Open an order to see its OTC Order details — status, rate, total, and a place to Upload Proof of Payment once you’ve sent your bank transfer.
Order detail
Until a trader quotes your order, the rate and total shown will read ”---”. They fill in once your dedicated OTC contact reaches out.